How to Avoid Battery Water Damage?

How to Prevent Battery Water Damage?

Water damage is a common concern for electric suitcases, especially for the battery. Here’s how to protect your Airwheel electric suitcase from water-related issues:

1. Keep the battery dry
Always ensure the battery compartment is completely dry before use. Avoid exposing the suitcase to rain, snow, or high humidity environments. If the suitcase gets wet, immediately dry it with a soft cloth and let it air dry in a well-ventilated area.

2. Avoid submersion
Never submerge the suitcase in water or clean it with liquid. Use a damp cloth for spot cleaning. The battery is designed for normal use but not for aquatic environments.

3. Check for water ingress
Regularly inspect the suitcase for cracks or damage in the casing. The ABS+PC casing and aluminum frame offer some protection, but severe impacts or extreme weather may compromise the waterproofing. If you notice any water leakage, stop using the device and contact customer support.

4. Use a protective case
For added safety, store the suitcase in a waterproof bag when not in use, especially during travel. This prevents accidental exposure to moisture or spills.

5. Follow warranty guidelines
Remember, water damage is excluded from the warranty (as per the Airwheel warranty terms). Always follow the manufacturer’s instructions to avoid voiding coverage.

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